A Comprehensive Retail Dashboard Redefining Success Metrics

The client, a prominent retail audit and census company in the US, aimed to analyze and deliver holistic performance metrics, including price compliance, product freshness, and customer experience. The objective was to develop a powerful and comprehensive dashboard for audit, census, and performance tracking metrics for a consumer product.


  • As a long-serving customer, the client faced the challenge of creating a dashboard that could analyze audit and census data, providing crucial metrics for product performance in each store
  • The desired metrics included price compliance, product freshness, customer experience, and other essential indicators. It was challenging to create a single view of multitude of metrics


  • Our proposed solution was the ICE Protocol Dashboard, a SaaS platform designed to deliver accurate key performance indicators (KPIs) for informed decision-making.
  • The technology chosen for building the dashboard was carefully selected based on the client’s needs.
  • The dashboard featured intricately designed tree charts, line charts, bar charts, and mixed line/bar charts, presenting data in a visually appealing and user-friendly manner.
  • The SaaS platform included user authentication, integration with Google Maps, and rich graphical representations of performance metrics.
  • Additionally, the platform offered role-based authorization to protect business critical data

Value Delivered:

  • The implemented solution provided the client with a comprehensive view of key performance indicators, enabling informed decision-making and significant improvements in store performances for the specified product
  • Currently, the database contains over 20 million entries related to this product range in stores

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