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+61-(488)-873-815A Comprehensive Retail Dashboard Redefining Success Metrics
The client, a prominent retail audit and census company in the US, aimed to analyze and deliver holistic performance metrics, including price compliance, product freshness, and customer experience. The objective was to develop a powerful and comprehensive dashboard for audit, census, and performance tracking metrics for a consumer product.
Challenges:
- As a long-serving customer, the client faced the challenge of creating a dashboard that could analyze audit and census data, providing crucial metrics for product performance in each store
- The desired metrics included price compliance, product freshness, customer experience, and other essential indicators. It was challenging to create a single view of multitude of metrics
Solution:
- Our proposed solution was the ICE Protocol Dashboard, a SaaS platform designed to deliver accurate key performance indicators (KPIs) for informed decision-making.
- The technology chosen for building the dashboard was carefully selected based on the client’s needs.
- The dashboard featured intricately designed tree charts, line charts, bar charts, and mixed line/bar charts, presenting data in a visually appealing and user-friendly manner.
- The SaaS platform included user authentication, integration with Google Maps, and rich graphical representations of performance metrics.
- Additionally, the platform offered role-based authorization to protect business critical data
Value Delivered:
- The implemented solution provided the client with a comprehensive view of key performance indicators, enabling informed decision-making and significant improvements in store performances for the specified product
- Currently, the database contains over 20 million entries related to this product range in stores